Contact Us

<span class="text-center h3 mb-0"><span class="text-light">WE ARE</span> CHANGING THE WAY <span class="text-light">WE DO SAFETY</span></span>

<h5>The Capacity Model™ aims to eliminate life-threatening, life-altering, and life-ending events by focusing on human performance and building the capacity to fail safely.</h5>
<p>The rate of reduction in occupational injuries has slowed in recent years, despite numerous injury and illness prevention programs. We at Quanta recognized the need for a new system to continue to drive positive change. The Capacity Model™ was developed in conjunction with our workers and industry-leading experts as a bold and different way to approach workplace safety. The Capacity Model™ demands that we honestly assess reality so that successes don’t happen by chance and that failures don’t kill us. We have one simple and consuming goal: zero life-threatening, life-altering, or life-ending events.</p>


A SAFER WAY TO PLAN, EXECUTE, & LEARN FROM WORK

<h3><span style="color: #ffffff;">We’re a family and we want you to go home to yours.</span></h3>
<p><strong><span style="color: #f0941d;">Earl C. “Duke” Austin Jr.</span></strong></p>
<p><span style="color: #ffffff;"><em>President and Chief Executive Officer</em></span></p>
<p><span style="color: #ffffff;"><em>Quanta Services</em></span></p>


<h5>We don’t get better doing things the same way. From the ground up, The Capacity Model™ is designed to engage with—and evolve because of—our workers.</h5>


NOT THE SAME OLD SAFETY TALK

<p>Training written for specific audiences</p>


Consumable

<p>Integrated over time, requiring more than simple class attendance</p>


Sustainable

<p>Focused on learning about how work actually takes place from the people who know the work best</p>


Field Focused

<p>Grounded in real solutions at the field level</p>


Practical

<p>Initiated by changing the leadership narrative and approach to work, which motivates and supports those working in the field to do the same</p>


Leadership Enabled

<p>Facilitated by adult education principles with a clear focus on how craft workers learn and retain new information</p>


Adult Education Informed

<p>Errors are normal. Even the best make mistakes.</p>


People Make Mistakes

<p>Failure’s not a matter of if, but when. We will always plan and execute our work as if failure is going to happen today.</p>


Failure Can Occur Safely

<p>Workers do what they do for a reason, and those reasons makes sense in the context of the situation.</p>


Context Influences Behavior

Violations Are Rarely, if Ever, Malicious

<p>How we imagine work takes place is different from how work actually takes place.</p>


Incidents Can Stem from Normal Deviations

<p>Managers shape how the organization learns by their reaction to failure.</p>


Management’s Response to Failure Matters

<p>Learning is a strategic and operational choice to improve.</p>


Learning Is a Deliberate Improvement Strategy

<h5>In the context of work, human performance refers to the ways people interact with their work environment—their systems, processes, equipment, people, physical environment, and organizational culture.</h5>
<p>Our workers operate in dynamic settings and must account for and deal with constantly changing conditions. Leaders and workers who embrace the Quanta Human Performance Principles are able to find realistic methods to allow for failure to occur safely because they understand how normal human behavior plays out on the jobsite.</p>


TIME TO GET REAL

Prevention, Learning, Capacity for Failure

<h3>All three pillars must work together to protect the safety of our workers.</h3>
<p>Prevention is necessary, but it is not enough. We&#8217;ve established a learning-based philosophy that allows our organization to adapt and mature, building upon successes and failures identified through collaboration with our workers. Using what we&#8217;ve learned, we put controls in place that allow failure to occur safely and reduce the consequences of unwanted events.</p>


THE THREE PILLARS OF THE CAPACITY MODEL™

<h5>Our crews learn to identify the STKY scenarios on their jobsite before the work begins. Significant events are a result of a release or transfer of energy that can’t be absorbed safely. When high-energy exposure exists, we must have the capacity to fail safely.</h5>


<span class="text-light">STUFF THAT KILLS YOU</span>

<h5>The Energy Wheel is a hazard-identification tool that helps workers systematically evaluate the types of energy they are exposed to on the jobsite before work begins. The Energy Wheel focuses on hazards that can cause a life-threatening, life-altering, or life-ending injury, allowing our workers to build the capacity to fail safely.</h5>


THE ENERGY WHEEL

<h4><strong>Focus on how work is done instead of what went wrong</strong></h4>
<p>Learning teams work to identify the context in which their work is done. By examining both successes and challenges on the jobsite, learning teams provide recommendations to continually improve our processes and systems.</p>


<span class="text-light">OPERATIONAL LEARNING & LEARNING TEAMS</span>

<h5>It&#8217;s not if failure will occur, but when. We are putting controls in place that allow failure to occur safely and mitigate the consequences of STKY events: life-threatening, life-altering, or life-ending events.</h5>


STKY CONTROLS

The Capacity Model™

Quanta Services

Get In Touch to Learn More About

<p>Get in touch with us. We are excited to discuss the possibilities ahead of you. We will help you find the path to a rewarding career in the trades.</p>


WE ARE CHANGING THE WAY WE DO SAFETY